Privacy Policy

Introduction

77c7 is committed to protecting the privacy and personal information of every player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have over your own information. By accessing or using 77c7's website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

This policy applies to all users of 77c7 based in Bangladesh and internationally. We take the responsibility of handling personal data seriously and have implemented robust measures to ensure your information is treated with the highest standards of care, security, and fairness.

Information We Collect

We collect two broad categories of information: information you provide to us directly, and information we collect automatically when you use our platform.

Information You Provide Directly

• Full name, username, and date of birth for account registration and age verification
• Email address and mobile phone number for communication and account security
• Financial and payment information including bKash number, Nagad number, Rocket number, or Upay details used for deposits and withdrawals
• Identity verification documents such as a national ID (NID) or passport when required for KYC compliance

Information Collected Automatically

• Device information including browser type, operating system, device model, and IP address
• Usage data including pages visited, time spent on specific game sections, and interaction patterns on the site
• Session data, login timestamps, and geolocation data (country and city level only) to detect fraudulent activity and ensure platform security

How We Use Your Information

The information we collect is used strictly for legitimate operational, security, and service-improvement purposes. Specifically, 77c7 uses your data to:

• Create and manage your account, verify your identity, and maintain the security of your login credentials
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels
• Provide customer support and resolve account-related queries or disputes in a timely and accurate manner
• Send relevant communications including account activity alerts, promotional offers, and important policy updates — only if you have opted in to receive them
• Detect and prevent fraudulent activity, unauthorized access, money laundering, and any actions that violate our Terms and Conditions
• Analyze aggregate, anonymized usage patterns to improve the platform's features, performance, and the overall gaming experience for players in Bangladesh

Sharing of Your Information

77c7 does not sell, rent, or trade your personal information to any third party. However, we may share specific data with carefully selected partners under the following limited circumstances:

Payment Processing Partners

We share the minimum necessary payment details with bKash, Nagad, Rocket, and Upay solely to complete financial transactions you have authorized. These partners process your payment data under their own strict privacy and security standards.

Legal and Regulatory Obligations

We may disclose personal information if required to do so by applicable law, court order, or a lawful request by a recognized regulatory authority. In such cases, we will disclose only the information strictly required and will notify affected users where legally permissible.

Service and Technology Providers

We engage trusted third-party technology providers (such as hosting services, analytics tools, and fraud detection systems) who process data on our behalf under strict data processing agreements. These providers are contractually bound to handle your data only as instructed and may not use it for their own purposes.

Cookies and Tracking Technologies

77c7 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your session, and analyze how our platform is used. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies on the 77c7 platform:

• Essential cookies — required for the site to function correctly, including maintaining your login session and enabling secure transactions
• Preference cookies — used to remember your language, region, and display settings so you do not need to re-select them on each visit
• Analytics cookies — help us understand aggregate traffic patterns and user interactions to improve site performance and content quality

You can disable or manage cookies at any time through your browser's settings. Please note that disabling essential cookies may affect certain features of the 77c7 platform, such as maintaining your active session.

Data Retention

77c7 retains your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable laws and regulations. Account information is retained for the duration of your active account and for a reasonable period thereafter in accordance with our record-keeping obligations.

When your data is no longer required, we delete it securely or anonymize it so it can no longer be linked to you as an individual. Transaction records and KYC documentation may be retained for longer periods where required to comply with financial regulations.

Data Security

77c7 employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our platform uses SSL encryption for all data transmissions, and our servers are protected by firewalls, intrusion detection systems, and access controls.

Despite our best efforts, no method of electronic storage or data transmission over the internet is completely secure. We encourage you to use a strong, unique password for your 77c7 account and to keep your login credentials confidential. If you believe your account has been compromised, please contact us immediately at [email protected].

Payment Information and Financial Data

When you make a deposit or request a withdrawal on 77c7, we collect the payment method details necessary to process the transaction. For mobile financial services popular in Bangladesh — including bKash, Nagad, Rocket, and Upay — we collect the registered mobile number and transaction reference details required to confirm and complete your payment.

We do not store full card numbers or banking credentials on our servers. All payment data is handled in accordance with applicable financial security standards. Transaction records are maintained for audit and dispute resolution purposes and are accessible only to authorized personnel.

Your Rights Over Your Personal Data

As a user of 77c7, you have specific rights regarding the personal data we hold about you. These rights include:

• Right to Access — you may request a copy of the personal data we hold about you at any time
• Right to Correction — you may ask us to correct inaccurate or incomplete personal data on your account
• Right to Deletion — subject to legal retention requirements, you may request that we delete your personal data
• Right to Restrict Processing — you may ask us to limit how we use your data in certain circumstances
• Right to Withdraw Consent — where we rely on your consent to process data, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact our support team. We aim to respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

Third-Party Services and Links

77c7's platform may reference or integrate third-party services such as game providers (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), payment processors, and analytics tools. These third-party services operate undertheir own privacy policies, and 77c7 is not responsible for how these providers handle your personal data. We encourage you to review the privacy policies of any third-party service you interact with.

77c7 does not control the content, privacy practices, or security standards of any third-party service. Any interaction you have with a third-party service integrated into or referenced by our platform is governed solely by that third party's terms and privacy policy.

Age Restriction and Children's Privacy

77c7 is strictly an adult platform intended for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process to ensure compliance with this requirement.

If we become aware that we have inadvertently collected personal data from a user who is under 21 years of age, we will take immediate steps to delete that data from our records. If you believe a minor has registered on our platform, please contact us at [email protected] so we can investigate and act promptly.

Changes to This Privacy Policy

77c7 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an on-platform notification. Your continued use of the 77c7 platform after any such changes constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The most current version of this policy will always be available on this page at 77c7.lat.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77c7 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh.